Accessibility statement for wxwakefield.co.uk
This accessibility statement applies to wxwakefield.co.uk
This website is run by Wakefield Council
We’ve also made the website text as simple as possible to understand.
My Computer My Way has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible. You can see a full list of any issues we currently know about in the Non-accessible content section of this statement.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
email: hello@wxwakefield.co.uk
We’ll consider your request and get back to you in 14 days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:
Wakefield Exchange Team
hello@wxwakefield.co.uk
Read tips on contacting organisation about inaccessible websites.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Contact hello@wxwakefield.co.uk
Technical information about this website’s accessibility
Wakefield Exchange is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due the non-compliances and exemptions listed below.
Non-accessible content
To be added where applicable.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Any new PDFs or Word documents we publish will meet accessibility standards.
Third party content
Online Maps
Our service includes the use of online maps to show certain geographical information. These are not used for navigational purposes and are exempt under the regulations. If you require the information presented in an online map in a different format, please contact us to discuss reasonable adjustments.
Preparation of this accessibility statement
This statement was prepared on 10 January 2025.
Accessibility options on your device
Text size
Press the Ctrl (PC) or Cmd (Mac) key together with the + key to increase text size. To decrease text size press the Ctrl (PC) or Cmd (Mac) key together with the - key. Alternatively use the BrowseAloud Text Magnifier or Simplify functions.
Windows
Windows has an accessibility tool set. It's in the start menu under All programs / Accessories / Ease of Access.
Mac
The Mac's toolset is called Accessibility and it's in System Preferences.
iPhone and iPad
Go to Settings / General / Accessibilit
Android
Go to Settings / System / Accessibility